In the past, not many things have unified student opinion quite like SUSSED, but on Tuesday 25th September, a new-look version of the portal is being rolled out, making it cleaner to look at, easier to use, and more transparent.
As all are probably aware, the majority of complaints fall under 3 areas:
1) Sign-on issues (and logging out ones)
2) Text-heavy visuals and information overload
3) The struggle to find relevant bits of information to resolve problems
The University is currently going through it’s scheduled Institutional Review by the Quality Assurance Agency, and within SUSU’s account of the University, we made clear students’ dissatisfaction with SUSSED and recommended that the issues are dealt with and resolved.
In light of the recommendation, iSolutions has worked with SUSU to use the various student opinions on SUSSED, gathered over the past year through interviews, workshops, focus groups and surveys, as well as listening to SUSU’s Faculty Officers and Academic Presidents, to revamp the way SUSSED works, looks and feels for the first time in years.
What students will now see when they log in is a cleaner homepage, with less words and links cluttering the screen, and instead, quick-links to key student services that you would want immediate access to. The logout issues are also being investigated to root out the problem.
You changed SUSSED once, but it’s important to know though that this is not the final version of the new-look SUSSED – it will continue to change based on your feedback.
Already, iSolutions are looking to integrate a campus map into the homepage, which may in place by Tuesday (see left for an “artist’s impression”), and other long-term ideas already suggested have included integrating the SUSU blog feed and the University Events calendar – but would you want to see?
If you’ve got an opinion on the screenshot, or even after SUSSED goes live on Tuesday – leave your comments below and I’ll feed them to iSolutions to hopefully be adopted in the next few months!